An "IS manager" is the information systems manager.
Information systems managers install computer systems, ensure that back up systems operate effectively, buy hardware and software, provide the ICT technology infrastructures for an organization, and contribute to organizational policy with regard to quality standards and strategic planning.
Information systems managers work in every size of organization in every industry and service sector, usually with a staff of technicians, programmers and database administrators reporting to them.
Within the ICT sector actual job titles are dependent on the employing organization. You might, for example, be a service delivery manager in a software house or a data processing manager in an end-user organization.
Information systems managers direct the work of systems/business analysts, computer programmers, support specialists, and other computer-related workers.
The role is ultimately dependent on the employing organization and the complexity of its information systems.
Standard activities are likely to include:
- evaluating user needs and system functionality
- ensuring that ICT facilities meet the needs of individuals and projects
- planning, developing and implementing the ICT budget, obtaining competitive prices from suppliers, where appropriate, to ensure cost effectiveness
- scheduling upgrades and security backups of hardware and software systems
- researching and installing new systems
- ensuring the smooth running of all ICT systems, including anti-virus software, print services and e-mail provision
- ensuring that software licensing laws are adhered to
- providing secure access to the network for remote users
- ensuring the security of data from internal and external attack
- providing users with appropriate support and advice
- managing crisis situations, which may involve complex technical hardware or software problems
- mentoring and training new ICT support staff
- keeping up to date with the latest technologies